A Trusted UK Supplier Of ESD Products Since 1986 | 10% Off Basket Checkout With Code DISCOUNT10

Delivery Information

Orders totalling over £100 net are delivered free – UK Mainland. (Subject to products available to order.)

Our website delivery is based on UK addresses only. Our normal dispatch time is 2-3 working days. However, occasionally this can extend to 5-7 working days. If for any reason delivery time is longer than 7 working days, we will notify you.

All items will be shipped together unless due to unforeseen circumstances we are out of stock of a product. If this happens the said product will be placed on backorder.

We will deliver items based on your ‘shipping address’ requested when placing your order.

Can I request a delivery date?

Unfortunately, this is not a service that we are able to offer at present. But if you make a request in order notes we will endeavour to deliver on this date.

Is there an option for express delivery?

Yes, we have the option for pre-9am, pre-10am and pre-noon next day. We can also do the same with overseas deliveries.

Do I have to be there to sign for my delivery?

Deliveries made by courier will always require a signature.

Can I change my delivery address once my order has been submitted?

Once we have received and processed your order you will be unable to change delivery address.

What happens to my order if I am not there to receive my parcel?

If there is no one to receive your parcel by courier a card will be posted through your door advising of a delivery attempt. There will be a contact telephone number on there for your local branch. You can then use this card to arrange collection from the depot or re-delivery.

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Methods of Delivery:

1st Class Royal Mail Recorded Delivery

Larger parcels will be sent with Fed Ex.

Please note: Once your item has been dispatched, we rely heavily on Royal Mail to deliver your items. If an item is thought to be lost in the post, we kindly ask you to check if your item is being held at your local Post Office. We are obliged to wait 15 working days from the dispatch date until we can resend your order. Royal Mail will not accept claims inside this 15 day period.

If for any reason Fed Ex is unable to deliver, they will try again the next working day, to request the consignment tracking number or for any further information regarding our deliveries please contact the office on +44 (0)1793 511000.

If goods have been damaged in transit, you must notify us within 48 hours of delivery to make a claim.

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Next Day UK Delivery

On selected products if ordered before 1pm

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Dedicated Account Manager

Dedicated account manager to help your ordering process

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Competitive Prices

Great value on premium quality products